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The Moo Master

As today's world moves towards more cloud based solutions, it's not always easy to find an all-in-one solution to a business problem. We focus on business development. finding new, creative and innovative ways to use different IT systems to enhance and automate business processes. We're happy to share our knowledge and solutions we've come up with over the years to some of those unique IT/Business problems.

ITIL v4 – Foundation (full free learning guide)

ITIL v4 Foundation – Full free guide

Introducing the ITIL v4 Foundation framework, there are some parts that make perfect sense, others that might be a little bit ambiguous if it’s the first time you’re seeing some of these concepts. If this is your first time learning ITIL v4, it is recommended that you remove your ego ...

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ITIL v4 (SVS) – Governance

Governance – ITILv4

Every organization is directed by a governing body, i.e. a person or group of people who are accountable at the highest level for the performance and compliance of the organization. All sizes and types of organization perform governance activities; the governing body may be a board of directors or executive ...

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ITIL v4 (SVS) – Continual improvement

Continual improvement – ITILv4

Continual improvement is something which everyone should keep in mind at all times, from strategic to operational. In short – everyone should always be thinking about how services/processes/activities can be improved at all levels of the business. Continual improvement should be supported at all levels: Using the continual improvement model ...

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