Home / Tag Archives: ITILv4 Foundation

Tag Archives: ITILv4 Foundation

ITIL v4 (SVS) – Governance

Governance – ITILv4

Every organization is directed by a governing body, i.e. a person or group of people who are accountable at the highest level for the performance and compliance of the organization. All sizes and types of organization perform governance activities; the governing body may be a board of directors or executive ...

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ITIL v4 (SVS) – Continual improvement

Continual improvement – ITILv4

Continual improvement is something which everyone should keep in mind at all times, from strategic to operational. In short – everyone should always be thinking about how services/processes/activities can be improved at all levels of the business. Continual improvement should be supported at all levels: Using the continual improvement model ...

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