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Salesforce Open CTI Lightning with Twilio Tutorial

Salesforce Open CTI Lightning with Twilio

If you’re reading this then you’ve probably already read the Lightning Open CTI post on the Salesforce developer blog and wondering how the heck get outbound calling working with Twilio and the Salesforce Open CTI call center. Disclaimer: I’m not a Salesforce Lightning dev, and would love for someone to ...

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Contact form 7 to Zapier Webhook (JSON POST)

CF7FormSubmissiontoZapierJSONWebhook

In this tutorial we will go through how to create a JSON POST request to a webhook endpoint using php CURL, in this particular case we will use a Zapier Webhook endpoint but you can use any other webhook endpoint (CRM, business systems, etc). Zapier has made it easier for ...

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Facebook Advertising – Star Ratings in Ads

Star Ratings in Facebook Ads

From April 24 to June 24, 2017, star ratings from selected Facebook business pages reviews and ratings section will appear below your business’s name in a small percentage of ads appearing in Newsfeed. Star ratings will only appear when the average star rating is 4 stars or higher and when ...

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Make Zendesk tickets look like real emails

make-zendesk-tickets-look-like-real-emails

In this short article we’re going to go through how to make Zendesk tickets look like real emails. This is by no means a fix, but a work around until Zendesk can implement HTML formatted comments without all the other jargon such as white spacing, company name, agent name and date/time. ...

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Contact form data inside Salesforce

Contact form data inside salesforce

Continuing on from the first part of how to get your form submission data into a Salesforce custom object we will further explore how you can use this contact form data inside Salesforce to better help your organisation make informed business decisions based on the data. Implementation time: 2 hours Count of form ...

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Lead scoring inside Salesforce using SalesWings

Lead scoring inside salesforce using saleswings

In recent times we have been testing and are now a paying customer of a new predictive lead scoring web app called SalesWings which brings lead scoring inside Salesforce. On the contrary to most lead scoring solutions on the market, SalesWings offers a reasonably priced alternative approach to lead scoring which doesn’t ...

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