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Tag Archives: Service Offering

ITIL v4 – Resources, products, services & service offerings

ResourcesProductsServicesServiceOffering-ITIL4

Stop thinking about products (goods, resources, actions) as something which are stand-alone offerings by an organization. Products should be seen as a configuration of a organizations resources which are designed to offer value to a consumer. Now start thinking every organization is a service organization. Everything we do in business ...

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