Recent Posts

Make Zendesk tickets look like real emails

make-zendesk-tickets-look-like-real-emails

In this short article we’re going to go through how to make Zendesk tickets look like real emails. This is by no means a fix, but a work around until Zendesk can implement HTML formatted comments without all the other jargon such as white spacing, company name, agent name and date/time. ...

Read More »

Contact form data inside Salesforce

Contact form data inside salesforce

Continuing on from the first part of how to get your form submission data into a Salesforce custom object we will further explore how you can use this contact form data inside Salesforce to better help your organisation make informed business decisions based on the data. Implementation time: 2 hours Count of form ...

Read More »

Lead scoring inside Salesforce using SalesWings

Lead scoring inside salesforce using saleswings

In recent times we have been testing and are now a paying customer of a new predictive lead scoring web app called SalesWings which brings lead scoring inside Salesforce. On the contrary to most lead scoring solutions on the market, SalesWings offers a reasonably priced alternative approach to lead scoring which doesn’t ...

Read More »